Return/Exchange Policy

Return Policy:

Your order number is the five digit reference number located on your packing slip and order confirmation email. Read our full return and exchange policy here. Questions? Hit us up anytime at returns@benefitmedical.com.

Our Guarantee:

BeneFIT guarantees our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange.

Returns/Exchanges:

BENEFIT accepts returns of unworn and unwashed merchandise with no stains within the first 15 days of shipping. If you return your item, please allow 10-15 business days for inspection and processing.

Exchanges will be sent pending items are still in stock after processing. BENEFIT will cover shipping fees for one exchange per order. 

Refunds for returns will be made in the form of original payment minus $7.00 for shipping within 10-15 business days of receiving returned items.  It may take your bank an additional few days to process the refund to your credit card. There will also be a $2.00 laundering, processing, and re-packaging fee PER ITEM on all returned orders. (Maximum of $10.00 per order)

Please email returns@benefitmedical.com and request a pre-paid shipping label which we will provide for you. Once received you will need to print your shipping label before it expires in 24 hours.

BENEFIT Return

540 S. Ceder, Unit D

Owasso, OK 74055

For questions or more information about our return policy please email us at james.reynolds@benefitmedical.com